"Friendly, helpful, prompt staff!!!" -Mary Ann B
November 19, 2015
"Heartland has always given our pets the very best of care! You have always been so kind to us and to all of our pets! You saved Macy's life when you removed the sock she ate! Thank you all very much for all you have done for us!"- Pat S.
January 24, 2016 -Posted by Linda B on Yelp
We have been taking our dogs to Dr. Hart for over 20 years. We have always found her and her staff to be caring and compassionate and friendly. You can tell that each and every one of them truly cares about the animals that they treat. We had one of our dogs pass away at home one a weekend. We called Dr. hart and she left her son's baseball game to meet us at the clinic. We are so glad we found Dr. Hart and Heartland Animal Hospital!
January 5, 2017-Posted by D. Hanford on Better Business Bureau
Heartland Animal Hospital is terrific. Dr. Hart is wonderful, as is Dr. Gilbertson, and I can't say enough about the staff, including vet tech Melissa. They are always available for house visits so that we don't need to bring our cats to the office unless absolutely necessary, and they came to our house to treat one of our cats that was sick. We've been going to Heartland since 2004 and are glad it's in Bartlett.
January 11, 2016
"Clean, nice, organized, spoke clearly and were very nice"- Ed S.
January 10, 2016
"Each time we've visited, the services have always been outstanding. The follow-up phone call is also appreciated since I usually have questions. I'd give you a 5-star rating"- Kathy D.
May 14, 2016
"Everyone treats Belle and I SO well. I trust she is getting the best care"- Shirley W.
June 16, 2016
"We have been taking our pets (family members) to Dr. Jen for 20 years and will continue for the next 20 years"- Kevin G
December 9, 2016-Posted by Caroline M on the Better Business Bureau
Compassionate care provided for our pets for 20+ years. Dr. Hart and Dr. Gilbertson take the time to listen and deliver treatment options with consideration to the best interests of your pet and human family.
July 2016-Posted by Audrey J on Goggle Reviews
As a new pet owner, I have had many questions and find Heartland to be very helpful all the time. Every individual there is courteous, knowledgeable and caring toward me and my pet. They are willing to spend whatever time is needed to answer my questions. I would highly recommend them.
June 17, 2016
"I called first thing in the morning for a much needed nail trim by a Vet tech. I was told there wasn't any openings, due to a shortage of people. I got a call back within the hour giving me an available time! Sophie was happy to get her needed nail trim!" Susan S.
October 1, 2016
"Our first experience was with Dr. Hart. She was amazing and her staff the best I have encountered from any Vet. The level of care and attention to every detail is so far above the norm. All I can say is bring your pets to Heartland"- Jacquelynn O.
September 30, 2016
"Friendly, clean, helpful"- Vince Z
March 22, 2014
"Excellent customer service. My sweet dogs are in great hands with all the doctors and techs. I've been taking my 4 legged babies here for 10 years. Wow, the doctors will even make house calls!! The BEST CARE always for my pups!!"-Judi R.
October 30, 2016
"Max is always greeted warmly and treated with dignity. The staff lover their jobs and it shows in how they care for the animals!! We feel like family!"-Alice B
August 7, 2015
"We are always treated very well when we bring our pets to Dr. Hart and Heartland Animal Hospital. I brag about your operation to anyone who will listen to me. Keep up the good work!"-Barb S.
November 25, 2016
"We have taken our pets here for at least 15-20 years. They are the best. Caring and knowledgeable. Extremely satisfied" -Vickie W.
July 12, 2016
"Overall it was a great place. Friendly and caring people all around! Will for sure be back!"-Alina R.
July 10, 2016
"Always a great experience with Dr. Hart, Dr. Gilbertson and the staff"-Jeff B.
July 9, 2016
"I feel comfortable there and like that i am treated like family. I feel confident in the doctor's recommendations"-Serena K.
November 3, 2015
"Excellent staff, convenient hours and close to my home"- Mario M.
July 24, 2015
"Five star service, professionalism, knowledge and courtesy. We love Dr. Hart; she cared for our other dog for years. She and her staff are fabulous"-Barbara W.
July 22, 2015
"Been very happy with your staff and services"-Nancy F.
April 15, 2015
" Heartland provides compassionate care for my dog. Pets are seen in a timely manner with little to no wait time making it easier for pets who are stressed. The office is always clean and staff are courteous. Calm and caring atmosphere"-Kathy K.
"The Doctors, Techs and staff at Heartland Animal Hospital treat our 13+ year old lab, Paige, with quality care and concern. We are greeted professionally and warmly with each visit and Paige is gently and thoroughly examined."-Rebecca H.
February 27, 2015
"We have been with Heartland for quite a few years. Our previous "treasure" was also treated by Heartland. They are compassionate, friendly and knowledgeable. Doctors Hart and Gilbertson are the best."- Carolyn D.
February 23, 2015
"This is the best animal hospital. They have the most loving staff. I will not take my pets anywhere else. Thank you for ALL you do!"- Julianne W.
February 22, 2015
"Everyone at Heartland Animal Hospital is extremely helpful and considerate of you and your fur-babies. The entire staff is amazing! Love this place!"-Cindy W.
February 14, 2015
"Everyone at Heartland is kind, caring and knowledgeable. I can't imagine having any other vet care for my dog!" -Laura G.
November 22, 2016
" 16 years of excellent care and service"-Bryan R
November 11, 2016
"The entire staff is extremely kind and caring, they are also very knowledgeable. They genuinely care about their patients"-Scott S.
July 18, 2016
"Excellent Doctors and Staff"- David M
June 21, 2016
"Staff is the best!!!" Lisa B.
February 6, 2016
"Always friendly, greet not just me but my pet by her name, clean and very professional"-Barbara P.
October 20, 2015
"All staff is always so friendly and remembers my dog. I couldn't ask for better people to be caring for my pet"- Jennifer G
October 13, 2015
"The staff is friendly, extremely knowledgeable and compassionate."-Lisa T.
October 12, 2015
"Dr. Hart and the entire staff were caring and accommodating and very gentle and kind when dealing with Samson."-Heidi W
August 14, 2015
"I have been dealing with you all for years, since your old building. The whole staff is very caring, nice and personable. You are all awesome!!"-Dave L.
August 17, 2015
" Very professional, very considerate and caring towards my pet Bugsy. While we still do not have any answers (awaiting test results) my cat Bugsy came home much better than when we first went in." Beverly B.
July 28, 2015
"Wonderful caring and knowledgeable practice!"- Marybeth C.
May 30, 2015
"Glad to be back with another dog." Kirsten E.
February 29, 2016
"Professional, courteous and knowledgeable staff." Donna N.
October 20, 2016
"Very close to home and triple A accredited hospital."-Mario M.
October 18, 2016
"I would never take my pets anywhere else. Such a loving and caring staff. Always eager to spend time with Rocket."- Lydia K.
January 14, 2015
"The staff is so patient and kind. Dr. Gilbertson is fantastic. I appreciate not feeling rushed when I'm in the office. I feel like Dr. Gilbertson listens to every question and answers it thoroughly. Everyone genuinely loves the pets they care for."- Darlene S.
December 22, 2014
"We've been coming to Heartland Animal Hospital for quite a long time after my cat had a horrible experience someplace else. Dr. Hart and her team took excellent care of us then and they still do!!! I have complete trust in the Heartland staff!!!" Kathy M.
November 9, 2014
"Friendly and compassionate on top of being professional and knowledgeable. A winning combination that makes me feel safe in entrusting the care of my cat children to."-Becky C.
October 30, 2014
"My dog had an injury and the staff made sure to get me in ASAP. They all checked on me and my dog to make sure we were as comfortable as possible. My pup acted like it was a regular trip to the vet-which he loves."-Laura S.
September 14, 2014
"Everyone that I have dealt with has been friendly, and has shown real concern for my pet as well as myself. Everyone knows how to care for the pets they see and talk to the owners with compassion and knowledge."-Beck B.
September 9, 2014
"The staff is so friendly and loving towards our cats PJ and Hobbes at every visit."- Victoria J.
May 2, 2014
"Great place, great people!"- Erin P
August 23, 2016
"We love the staff and doctors at Heartland, and feel they genuinely care about our dog."- Heather H.