Heartland Animal Hospital was initially accredited by the American Animal Hospital in 1996. Unlike human hospitals, animal hospitals are not not required to become accredited. Heartland Animal Hospital made the choice to pursue this distinction. Our hospital is evaluated on approximately 900 standards of veterinary excellence in order to become accredited. Standards address patient care and pain management, surgery, pharmacy, laboratory, exam facilities, medical records. cleanliness, emergency services, dental care, diagnostic imaging, anesthesiology, and continuing education. AAHA-accredited hospitals are recognized among the finest in the industry, and are consistently at the forefront of advanced veterinary medicine. Less than 15% of all US animal hospitals have met these high standards. To maintain accredited status, we must undergo comprehensive on-site evaluations every three years, and our office actually looks forward to meeting this challenge!
We are proud to have a Fear Free certified professional on our team and we are dedicated to caring for your pet's emotional well-being as well as his or her physical well-being. We promise to keep our voices low and calm, and to never use force to examine, test, and treat your pet. We'll use gentle control techniques, innovative tools, and medication when necessary to ensure your pet's emotional health isn't sacrificed from the sake of medical care. Some pets prefer to be examined up high, on the table, in your lap, in their carrier, or on the floor. We'll go where we need to go to make your pet comfortable during the exam. We'll also use specialized distraction techniques to keep your pet focused on good experiences while we preform procedures such as injections that might cause brief stress or pain.
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