Sue has been the Head Technician with us since 1996. She particularly enjoys giving the superior care the pets deserve during surgery and the after care for hospitalized pets. When Sue is not at work taking care of the pets she is at home taking care of her 3 beautiful Golden Retrievers, Luca, Raya and Gee-O, and her cat Boca. She enjoys spending time at her lake house with her family and all of her pets also enjoy the fun time out on the lake.

Melissa has been part of the Technician Team since 1997. She is very passionate about making our clients and their pets feel comfortable during their office visits.  Melissa has been certified as a Fear Free Professional, taking this passion to a higher level.  She is dedicated to providing compassionate care and knowing each and every client and patient by name. Melissa is very knowledgeable and enjoys assisting with surgeries and radiology. She also enjoys and takes great pride in handling our social media. She is the proud owner of her cats Jackson and Victoria. She enjoys playing volleyball, reading and spending time with her family.

Leigh has been a part of the receptionist team since 2000. She enjoys all the friendly clients and pets she gets to meet. When Leigh is not at work she enjoys spending time with her family especially taking vacations on cruises and site seeing around the world. For the past 5 years she has enjoyed rescuing abandoned cats. She has 2 cats, Vinny and Angel, and 2 dogs, Axel a Deutsch Drahthaar, and Cooper a Labrador.

Zach has been part of the Receptionist Team since 2004. His superb customer service brings great joy to our clients and their pets. He is readily available to assist our clients when they walk through the door. He enjoys taking road trips and learning about the weather and storm chasing. He also loves to work out and bake. Zach has 2 Huskies, Forrest and Yukon.

Jennifer has been the Officer Manager since 2015. She is enjoying working in the veterinary field. Particularly, learning the day to day operations and how organized our facility is with our procedures. She enjoys spending time with her family, watching her boys play rugby and football. The family enjoys spending time with their German Shepherd, Luther and Boston Terrier, Simba.

Brenda has been a part of the Receptionist team since 2016. The much-loved part of her job is greeting the clients and her enthusiasm to meet new people. She likes to learn as much as she can about our client's pets and their endless pet stories. This is her way of personalizing customer service and providing a comfortable experience for owners and their pets. Brenda has 2 Schnauzers named Kitty and Lily. She enjoys cooking and gardening.

Alyssa joined the Technician Team in May 2016. In the past year, she has continued to grow and learn in her field as a veterinarian assistant. She particularly loves working in radiology taking X-Rays, and the special care pets need in the rooms. She has 3 dogs, Spike and American Bully, Gigi a Shih-Tzu and Nala a French Bulldog. When she is not here taking care of all the pets she loves reading and listening to music.

Jenna joined our Technician Team in February 2018. She is the proud pet owner of Nova, a Beagle/Shepherd mix and Gus, a Main Coon. She enjoys learning new things, but is truly passionate about helping in surgery and post-operative care of our patients. In her spare time, Jenna is a licensed cosmetologist and she enjoys spending time outdoors with her family.

Anna joined the Heartland team as a receptionist and exam room technician in April 2018. She is excited and eager to learn and grow in her position in all areas of the hospital and to get to know our clients and their pets. She has two cats, Curry and Scout. She enjoys traveling, reading, board games, old Hollywood movies and hiking.